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HSBC Visa Platinum Debit Card | HSBC Premier - HSBC VN Biometric information update notice Please register your biometric information and update your valid Vietnam identity documents to ensure uninterrupted transactions with your HSBC Vietnam accounts and cards. Skip page header and navigation Latest offers with HSBC Premier Premier support for overseas education Articles about studying abroad HSBC Premier World Mastercard® Credit Card Spend Instalment on HSBC Vietnam App Investment Linked Insurance Product - Pru-Flexinvest Financial Planning Foreign Exchange Special offers for study abroad Global View and Global Transfers HSBC International Student Program Financial wellbeing management Get sign-up gifts worth up to VND 3.5m with your new HSBC TravelOne Credit Card Apply for an HSBC Cash Back Credit Card and get up to VND 2m cashback! Live it up with an HSBC Live+ Credit Card – enjoy up to VND 2.8m worth of sign-up gifts Pay no annual fee when you spend with your HSBC LiveFree Credit Card Latest offers with HSBC Premier Premier support for overseas education Articles about studying abroad HSBC Premier World Mastercard® Credit Card Spend Instalment on HSBC Vietnam App Investment Linked Insurance Product - Pru-Flexinvest Financial Planning Foreign Exchange Special offers for study abroad Global View and Global Transfers HSBC International Student Program Financial wellbeing management Get sign-up gifts worth up to VND 3.5m with your new HSBC TravelOne Credit Card Apply for an HSBC Cash Back Credit Card and get up to VND 2m cashback! Live it up with an HSBC Live+ Credit Card – enjoy up to VND 2.8m worth of sign-up gifts Pay no annual fee when you spend with your HSBC LiveFree Credit Card Discover the Visa debit card designed for Premier customers, and enjoy exclusive privileges to match your unique lifestyle. Get more out of life with an HSBC Visa Platinum Debit Card Explore easy cashless payments, privileges and perks on your HSBC Visa Platinum Debit Card. Enjoy great local deals and international benefits today, plus access to the renowned Visa concierge service. Apply now for HSBC Visa Platinum Debit Card. What you'll get with your HSBC Visa Platinum Debit Card Accepted worldwide, your Visa Platinum Debit Card is convenient and secure, with chip-integrated contactless payment and 3D Secure service. Free cash withdrawals at HSBC's global ATM network and the VISA/Plus® ATM network in Vietnam, as well as no fees for card issuance, card replacement or card renewal. Enjoy a daily payment limit of VND200 million, with a low administration fee for overseas transactions of only 2.5%. Other perks includePrivilege Cluboffers and great discounts fromhomeAway. Replace your HSBC Visa Platinum Debit Card and arrange encashment in cases of lost or stolen cards. Just call Visa's Concierge Service on the global hotline 1201 1169. This table details the fees, daily and transaction limits and exchange rate that will apply to your HSBC Visa Platinum Debit Card. For the full and most up-to-date details, please refer to ourHSBC Premier tariff andDebit Card Limits. First issuance fee and expired physical card replacement fee Daily transfer limit to other HSBC accounts in Vietnam by card VND 2,500,000 per transaction* Administration fee for overseas transactions If the withdrawn/transaction currency differs from the currency of the cardholder’s account, the exchange rate set by HSBC at the time of the withdrawal/transaction will be applied See more at ourHSBC Premier tariff This table details the fees, daily and transaction limits and exchange rate that will apply to your HSBC Visa Platinum Debit Card. For the full and most up-to-date details, please refer to ourHSBC Premier tariff andDebit Card Limits. First issuance fee and expired physical card replacement fee Daily transfer limit to other HSBC accounts in Vietnam by card VND 2,500,000 per transaction* Administration fee for overseas transactions If the withdrawn/transaction currency differs from the currency of the cardholder’s account, the exchange rate set by HSBC at the time of the withdrawal/transaction will be applied See more at ourHSBC Premier tariff *Depending on the available balance in the account. To apply for an HSBC Visa Platinum Debit Card, you will need to open an HSBC Premier VND current account at an HSBC Premier Center. You will need to activate your HSBC Visa Platinum Debit Card before you can use it. You can then manage your card through online banking or the HSBC Vietnam app. Premier Tariff Download link HSBC Debit Card Terms and Conditions HSBC Debit Card Terms and Conditions Download link Debit Card Limits Download link 3D Secure Service Terms and Conditions 3D Secure Service Terms and Conditions Download link Fill in your contact details on our online form and we will be in touch soon. Apply now for HSBC Visa Platinum Debit Card. This link will open in a new window Call our HSBC Contact Centre -Premier customerson 28 37 247 666 Opening hours:Operating 24 hours a day, 7 days a week How do I activate my new HSBC debit card? To activate your HSBC debit card, please choose one of three options. Option 1: Log in to the HSBC Vietnam app, then: Step 1: Select the relevant bank account and navigate to 'Manage cards’ Step 2: Check and read all the information shown on screen, then tap on ‘Activate card’ Step 3: Your card is active. You will receive a notification by email and SMS. Option 2: Send an SMS from your registered phone number to 8066 with syntax: HSBC_KHDC_LAST 4 DIGITS OF THE CARD NUMBER_LAST 6 CHARACTERS OF PASSPORT. “_” is a space. Example : HSBC KHDC 1234 098765 SMS to 8066 is available on mobile phone numbers from Mobifone, Vinaphone, Viettel and Vietnamobile networks, from 8am to 5pm, Monday-Friday Option 3: Use your PIN to make a transaction at any ATM with the VISA/PLUS® logo . How can I get my Debit Card Personal Identification Number ? To get your PIN to use in ATMs: For renewal or replacement cards with the existing card number: you may continue to use your current PIN For new or replacement cards with a new card number: there are 2 ways to get your PIN Option 1: Set your own PIN on the HSBC Vietnam app. If you have the HSBC Vietnam App and have activated your card, log in to the app, then: Step 1: Select the relevant bank account and navigate to 'Manage cards’. Step 3: Enter a new PIN and complete the authentication. Step 4: You have successfully reset your PIN! A notification will be sent via email and SMS. Send SMS from your registered mobile number with HSBC with this syntax: HSBC DC_LAST 4 DIGITS OF CARD NUMBER_LAST 6 CHARACTERS OF PASSPORT You should delete the PIN you received via SMS right away and delete the SMS you received from the bank PIN via SMS is available on mobile phone numbers from Mobifone, Vinaphone, Viettel, Vietnamobile network For mobile phone numbers other than the above networks, or overseas mobile phone numbers, or mobile phone numbers newly updated with HSBC within 30 days or other cases where the service is not available, call our Contact Center for help SMS PIN is delivered one time only – HSBC will not resend the PIN To reset the PIN for your card, please read 'How do I request a PIN reset for my HSBC Debit Card?' When you change your phone number, please update the new phone number registered with the Bank, and only use the phone number registered with the Bank to request your PIN via SMS How do I request a PIN reset for my HSBC Debit Card or HSBC Visa Platinum Debit Card? Please choose one of four options to reset the PIN of your HSBC Debit Card: Option 1: If you have the HSBC Vietnam App, log in to the app then: Step 1: Select the relevant bank account and navigate to 'Manage cards’ Step 3: Enter a new PIN and complete the authentication Step 4: You have successfully reset your PIN! A notification will be sent via email and SMS Option 2: Send an SMS to 8066* from your registered phone number, with the following syntax: HSBC DC_LAST 4 DIGITS OF CARD NUMBER_LAST 6 CHARACTERS OF PASSPORT . SMS to 8066 is available on mobile phone numbers from Mobifone, Vinaphone, Viettel, Vietnamobile network. Option 3: Send a request via your Online Banking Secure Mailbox, with the subject "Reset debit card/telephone banking PIN". Option 4: Visit your nearest HSBC Branch or Transaction Office to request a PIN reset. Important notes when using options 2, 3 or 4: Once the request is processed, the Bank will send an SMS to your registered phone number. Please follow the instructions in the SMS sent from HSBC to receive your new PIN Please immediately change the PIN you received via SMS and delete the SMS you received from the Bank PIN via SMS is available on mobile phone numbers from Mobifone, Vinaphone, Viettel, Vietnamobile network For mobile phone numbers other than the above networks, or overseas mobile phone numbers, or mobile phone numbers newly updated with HSBC within 30 days or other cases where the service is not available, call our Contact Center for help SMS PIN is delivered one time only – HSBC will not resend the PIN When you change your phone number, please update the new phone number with the Bank, and only use the phone number registered with the Bank to request a new PIN via SMS You might also be interested in Discover a world of privileges, to enhance and complement your unique lifestyle. HSBC Premier World Mastercard® Credit Card Instant recognition and exciting privileges, all over the world. Give your children a priceless learning experience. For details, check our Debit card limits Write, call or send us a message Visit us at your nearest branch Find answers to your queries or contact us for further help Careers, media, investor and corporate information HSBC Group | © Copyright HSBC Bank Group 2002-2025 All rights reserved This website is designed for use in Vietnam. Cross-border disclosure